• Cancellation requests will be considered only if they are made immediately after placing the order and before the order has been processed or shipped.
• If the order has already been processed, communicated to the vendor/merchant, or shipped, cancellation requests cannot be accepted.
• Cancellation requests are not accepted for perishable items such as flowers, food items, etc., except in cases where the product delivered is damaged, defective, or of unsatisfactory quality, and the issue is reported promptly after delivery.
• Arshu Technologies LLP operates as an accessories business and online platform. In most cases, we offer product replacement instead of refunds for eligible situations such as defective, damaged, or incorrect items.
• If a replacement request is approved by Arshu Technologies LLP, the replacement product will be processed and dispatched within 7 working days.
• Shipping charges paid on the original order are non refundable, unless the refund is approved due to a defective, damaged, or incorrect product.
• If a replacement is not available or cannot be provided, a refund may be issued after verification of the issue by our support team.
• For defective or damaged products, customers must contact Customer Service within 7 days of receiving the product. The issue will be reviewed and verified before processing a replacement or refund.
For any refund or replacement related queries, please contact:
Email: support@necesories.com
Company: Arshu Technologies LLP