Necesories charging cables carry a 6-month replacement warranty against manufacturing or functionality defects. Other Necesories products (phone cases, watch straps, AirPods cases and stands) do not carry a warranty. If one of them arrives damaged, defective or is the wrong item, see our Return & Replacement Policy.
The 6-month period starts from the date the cable is delivered to you, as shown on your invoice or order confirmation.
Manufacturing or functionality defects in the cable under normal use. Normal wear and tear over time is not a defect.
Contact us within the 6-month period at support@necesories.com or WhatsApp 7021406630. Share your order ID and photos or a video of the issue. Registering your product on our Product Registration page within 30 days of purchase is required to claim warranty.
After checking the claim, we will replace the cable with the same or an equivalent model. A replacement does not restart the warranty; it is covered for the rest of the original 6 months. The warranty applies only to the original buyer and cannot be transferred. You may need to pay shipping or handling charges for a warranty claim unless we tell you otherwise.