Necesories
Easy returns and replacementFree shipping on orders above ₹1,199Premium tech accessories. For everyone's everyday.
Peace of mind

Returns & Refunds

Not the right fit? Here’s how returns and refunds work.

RETURN & REPLACEMENT POLICY — Necesories

At Necesories, we want you to love your purchase. If something's not right, we're here to help — within the terms below.

Return Window

  • Returns/replacements must be requested within 3 days from the date of delivery.
  • Requests raised after 3 days cannot be entertained.

Eligible Reasons
We accept returns/replacements only in these cases:

  • Item received is damaged
  • Item received is defective
  • Wrong item delivered

We do not accept returns for change of mind, wrong product ordered by customer, or "no longer needed."

Mandatory Requirement — Unboxing Video

  • A clear, uncut unboxing video (starting from the sealed package) is compulsory to process any damaged/defective/wrong-item claim.
  • Claims without a valid unboxing video will not be accepted.

Non-Returnable Items
The following are not eligible for return or replacement under any circumstances:

  • Screen protectors
  • Opened / used items
  • Sale / discounted items

Condition Requirements

  • Item must be unused and in its original condition with all original packaging, tags, and accessories intact.

Resolution

  • For valid claims, you may choose either a replacement or a refund.
  • Refunds are processed as per our Refund Policy.

How to Raise a Return

  1. Email support@necesories.com or WhatsApp 7021406630 within 3 days of delivery.
  2. Share your Order ID, issue details, and the unboxing video.
  3. Our team will verify and respond within 24–48 hours with the next steps.

Need Help?